Shipping policy

Your package will be delivered within 3-8 working days (for UK orders) after you place an order. We ship our packages with Evri and a signature may be required on receipt. Our parcels are shipped to Evri pick up points and home delivery. When your parcel is being delivered by the carrier you might be charged extra fees. This is called C.O.D (Collect On Delivery) invoice, which states the duties, taxes and fees for the goods that have been imported.

Important: We do not calculate or charge you for local duties or taxes on non-UK shipments. You are responsible for paying any taxes, duties, or customs fees charged by your local government. Please check with your local post office for more information. 

If you are not around to accept the delivery of your parcel, the carrier will leave a calling card telling you how to collect your package. Alternatively, the carrier will try 2 more times to deliver the package. Please note that we are unable to change a delivery address once the order has been dispatched and we will not ship your package again if you were not able to collect your package.